Privacy Policy – Ankdharra
(Applicable to Website and Mobile Application Users)
Last Updated: 7 November 2025
Operated by: Adi Param Shakti LLP (operating under the brand name “Ankdharra”)
Registered Office: Haryana, India
Email: contact@ankdharra.com | Phone: +91 7303850666
1. Introduction
1.1. Ankdharra (“we”, “our”, “us”) values your trust and is committed to protecting your personal information.
1.2. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile app, and related services (collectively, the “Platform”).
1.3. By accessing or using the Platform, you agree to the practices described in this Policy and consent to the collection and use of your information as outlined below.
2. Information We Collect
We collect the following categories of information when you access or use Ankdharra:
2.1. Personal Information Provided by You:
Name, date of birth, time of birth, place of birth, gender
Email address, phone number, contact preferences
Payment details (collected securely by payment gateways)
Address (for delivery of physical products, if applicable)
2.2. Automatically Collected Information:
Device type, IP address, browser type, operating system
App usage patterns, pages viewed, session duration
Cookies and similar tracking technologies
2.3. Generated or Derived Information:
Reports or analyses generated from your data through our numerology, astrology, or DIY report tools.
3. How We Use the Information
We use your information for the following legitimate purposes:
To create personalized numerology, astrology, vastu, and tarot reports
To schedule, manage, and facilitate consultations with registered experts
To process payments, send receipts, and deliver purchased products
To communicate updates, offers, and promotional content (with your consent)
To maintain and improve the Platform’s performance and user experience
To detect, prevent, and investigate fraud, misuse, or security incidents
To comply with legal obligations or respond to lawful requests from authorities
4. Information Sharing & Disclosure
4.1. We do not sell, rent, or trade your personal information.
4.2. We may share your information only in the following limited circumstances:
With Registered Experts: For consultation bookings, only the minimum details required to provide the service (e.g. name, birth details).
With Service Providers: Such as payment gateways, hosting providers, delivery partners, and analytics tools, who assist us in operating the Platform. These providers are contractually bound to handle data securely and only for authorized purposes.
For Legal or Compliance Reasons: If required by law, regulation, or court order.
5. Data Retention
5.1. We retain your personal information only as long as necessary for the purposes outlined in this Policy, or as required by applicable law.
5.2. You may request deletion of your data by writing to contact@ankdharra.com, subject to our legal and operational requirements.
6. Your Rights & Choices
6.1. You have the right to:
Access and review your personal data held by us
Request correction or deletion of inaccurate information
Withdraw consent for marketing communications
Opt-out of non-essential cookies
6.2. To exercise these rights, please contact us via email. We may verify your identity before fulfilling requests for security reasons.
7. Cookies & Analytics
7.1. The Platform uses cookies and similar technologies to improve user experience, remember preferences, and analyze site performance.
7.2. We also use third-party analytics and advertising tools, such as Google Analytics and Meta (Facebook) Pixel, to understand user behaviour and deliver relevant content.
7.3. You can manage or delete cookies through your browser settings, though some features of the Platform may not function properly if you disable them.
8. Marketing Communications
8.1. By registering with Ankdharra, you may receive communications via email, SMS, or WhatsApp regarding new features, services, or offers.
8.2. You can opt-out anytime by clicking the “unsubscribe” link in our emails or by contacting us at contact@ankdharra.com.
8.3. We will never send unsolicited messages or share your details with third parties for their independent marketing purposes.
9. Data Security
9.1. We implement reasonable technical and organizational measures to safeguard your information, including encryption, restricted access, and secure servers.
9.2. However, while we strive for full security, no system can guarantee absolute protection. Users are advised to keep account credentials confidential.
10. Children’s Privacy
10.1. The Platform is intended for users aged 18 years or above.
10.2. We do not knowingly collect data from minors. If we become aware that a minor has provided personal information, we will promptly delete it.
11. Third-Party Links
11.1. Our Platform may contain links to third-party websites, tools, or applications. We are not responsible for their content or privacy practices.
11.2. We encourage you to read the privacy policies of those external sites before interacting with them.
12. Updates to This Policy
12.1. We may revise this Privacy Policy from time to time. Updated versions will be posted on the Platform with the “Last Updated” date.
12.2. Continued use of the Platform after changes indicates acceptance of the updated Policy.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Ankdharra (Adi Param Shakti LLP)
Email: contact@ankdharra.com
Phone: +91 7303850666
Registered Office: Haryana, India
✅ This Privacy Policy forms an integral part of Ankdharra’s Terms of Use and Terms & Conditions for Experts.
